Frequently Asked Questions

Below is a compilation of our most commonly asked questions. We have done our best to be as thorough as possible across all topics, however, if you have a question that is not covered, please contact us at

Course FAQs

Our training courses are designed to support the following age ranges:

If you are an individual looking to learn more about your own sleep, we recommend Introduction to Good Sleep for Adults, which is aimed at learners aged 18 years and older.

If you are an employer, please see the Sleep-friendly Employer award, which aims to support working-age adults in their workplace.

Our Sleep Counselling training is for professionals who work with children and young people with additional support needs, including social workers, doctors, health visitors, psychologists, teachers, specialist nurses, youth workers, residential workers, and occupational therapists. We also offer Sleep Counselling for Adults.

Our Sleep Counselling training is for professionals who work with adult service users with additional support needs. This can include learning disabilities, autism, ADHD, mental and physical health conditions, and complex cases. Course delegates usually come from nursing, occupational therapy, social work, support work or medical background.

Sleep Awareness training is for professionals who work with typically developing children, particularly those working 1:1 with children and families to conduct sleep assessments and implement sleep plans.

Our Sound Sleep training is tailored for education professionals who work with children in a school setting (either primary or secondary). It aims to educate young people on the importance of sleep and how to improve it in a classroom environment. Resources provided include lesson plans and activities matched against curriculum levels.

Supporting Good Sleep course is for Psychological Counsellors and Therapists working with adult clients. You need to demonstrate you are a member of a professional counselling/therapy body to attend. The course aims to provide delegates with knowledge and skills to incorporate sleep advice in their practice.

Paediatric Sleep Day is a one-day webinar designed for Consultant Paediatricians and related professions in the medical field.
This course is designed to increase awareness of sleep issues amongst children and young people, present the latest information and research in the field and be a CPD opportunity for those working in the Paediatric field.
If you would like to train to be a more hands-on practitioner and work with families 1:1 on sleep improvement, we would recommend Sleep Awareness or Sleep Counselling courses instead.

Sleep Counselling/for Adults comprises 20 hrs of self-led learning, which you will complete ahead of the course start date on our learning platform, three morning online sessions with our lecturers to revise the knowledge and practice your new skills, 8-10 weeks of self-directed activity within your workplace-during which time you will be expected to start your own sleep support case study with one of your service users and final morning online workshop designed to be a peer discussion on the case study experiences.

Registration FAQs

Please send an email to, and someone will contact you regarding your requirements.

Please indicate whether you are looking for one training delegate or group training.

The next available training dates can be found under the training section of our website. We also recommend signing up to our mailing list to ensure you are notified when any new courses become available.

At present, no future course dates have been confirmed. You can subscribe to our mailing list to be emailed any future dates for your chosen course(s).

Unfortunately, our course management system does not support reserving places on our courses.

You have been placed on the waiting list as the course is currently full. You will be notified by email if a space becomes available on this course.

The following courses: Sound Sleep, Sleep Awareness, Sleep Counselling, and Sleep Counselling for Adults, are designed for professionals working with vulnerable groups, where completion of such training is mandatory for their role. If the professional was working on sleep improvement with their service user and had any reasons to raise protection/safeguarding concerns they should have appropriate knowledge on how to do so in their working environment. We ask you to confirm your training on protection/safeguarding is current, we will not ask to see your certificate. Online self-led training, as well as face-to-face training, are both suitable and will be accepted.

Each of our training courses has an intended use, and all delegates should adhere to this guidance. Using Sleep Scotland materials to set up or run a private sleep practice and charge clients for sleep advice is against our copyright and stipulations from our funding partners.

Finance FAQs

The most popular option is via invoice to your organisation/employer, including a purchase order number if applicable. Please speak to your employer to seek approval and put the correct financial arrangements in place before registering for the course. Invoices are due for payment within 28 days from issue.
For our selection of self-led courses, we recommend paying by credit or debit card.

For group training requests, simply email, and we will ascertain your training needs and provide you with a bespoke quote. Group training can be delivered online or face-to-face in your area, and we are happy to discuss both options with you.

If you no longer wish to attend the course you have registered for, please contact us immediately at

You will be offered the opportunity to exchange the course registration for a different date. You may also be offered to transfer your registration to a colleague.

No refunds will be issued on the self-led resources. The administrative fee for issuing a refund exceeds the costs of the course. Your registration is non-transferable.

Certificates & Resources FAQs

Please contact with the following information: your name and, if possible, the type of course you attended and the month/year course attended. If we can verify your attendance in our records, we will issue a digital copy of your certificate free of charge.

No, there is no expiry date on your certificate. We encourage you to stay engaged with Sleep Scotland on the latest developments in sleep science either by visiting our publicly available pages or by logging in to your resource pack and attending CPD events (where applicable).

For our Sleep Counselling, Sleep Counselling for Adults, and Sound Sleep training courses, resources can be found on the Sleep Scotland website under the Training header. To access these resources, you will need to log in with your username and password. Under the Training header choose Training materials. Delegates on our Sleep Awareness training will have their resources emailed to them after the course.

 If you have trouble accessing your resources account, please try to reset your password using your work email address. If this is not successful, please contact

Please contact us at with your name, the type of course you trained on and the month/year you trained in. If we can verify your course completion, we will issue you with access to the digital resources on our website.

Printable resources for children/families are available here. Towards the bottom of the page, you will find a parent booklet and sleep information sheets that can be downloaded.

In our Teen Zone, there is a sleep booklet appropriate for supporting teenagers.

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