Sleep Action is proud to share heartfelt testimonials from families who have found hope and support through our Scottish Sleep Support Line.

Sleep is a fundamental aspect of our well-being, yet many families struggle with ensuring their children get the rest they need. Sleep Action’s Scottish Sleep Support Line offers hope and assistance to families across Scotland who are dealing with sleep difficulties.  

What is the Scottish Sleep Support Line?

The Scottish Sleep Support Line is a free, confidential service that provides tailored advice and support for sleep issues in children, from toddlers to teenagers. Teenagers and parents or carers of children can contact us by email to arrange a phone call appointment at a time that suits them during our opening hours, Monday to Thursday, 10am to 4pm. Our Sleep Support Line team can assist with a range of sleep issues in children and teenagers. We may refer some cases on to our Sleep Counsellors who have a background in specific support needs. 

The following is real feedback from families resident in Scotland whose lives were changed by our Sleep Support Line.

Scottish Sleep Support Line Testimonials

The service is not just about offering advice; it’s about listening, understanding, and working together to create a plan that works for each unique situation. As one grateful parent shared:  

“The Sleep Advisor was so compassionate, understanding, helpful, and patient with us. She was absolutely amazing and really took the time to get to know us and our son’s situation, then put together a tailored package of support for us. Thank you so much – you have supported us so much through a challenging time!” (July 2024)

Parents consistently praise our Advisors and Counsellors for their empathy, warmth, and patience: 

“Our Sleep Advisor was so very kind, patient and understanding. She really listened, [and] I felt very supported. Although I understand our daughter’s sleep difficulty will not be a quick fix, I feel we have been provided with lots of different tips and techniques to introduce. I feel positive we can promote our daughter’s independence. I really appreciate the Sleep Advisor’s support and [I] am grateful for your wonderful service. Thank you.” (July 2024)

Another parent expressed their relief and gratitude: 

“The Sleep Counsellor was extremely supportive and had so many great ideas and techniques that helped my daughter to be able to sleep in her own bed all night for the first time in her life. Thank you very much.” (July 2024)

Not only is the service recognised for its kindness and compassion, but parents also attest to its effectiveness: 

“Fantastic service. I felt I was not being listened to for months by health professionals. The assessment process was very thorough and detailed and gave me a better understanding of my child’s sleep and what could affect that. My child is now sleeping so much better which has also been a positive impact on his general mood.” (July 2024)

As these testimonials highlight, Sleep Action’s Scottish Sleep Support Line is more than just a service; it is a lifeline for families in need. Through tailored advice, empathetic support, and expert knowledge, the team at Sleep Action is transforming lives one night of sleep at a time.  

How to contact the Scottish Sleep Support Line

If your family is struggling with sleep issues, do not hesitate to reach out. Small steps can lead to significant changes, and Sleep Action is here to support you. For more information, visit our Scottish Sleep Support Line page or contact the Support Line by email at sleepsupport@sleepaction.org. 

Please note: the Scottish Sleep Support Line can only provide support to children (and their parents/carers) aged 18 months to 18 years old, resident in Scotland.